Though we are always sorry when an item isn’t right, we gladly accept refunds within 60 days of purchase for a full refund. Contact us at s[email protected] and we’ll help you with where and how to return. 

We’ve automated our systems to make order processing quick, so let us know as soon as possible at [email protected] if you need to cancel or change your order, and we’ll take care of it.

We charge a flat $5 shipping fee for each package, but orders more than $40 ship for free!

We ship from our warehouse in Bloomingdale, Illinois to any of our 50 United States. Shipping can take from 3 to 6 days depending on where you are located in the U.S.

Simply click on the Sign In button at the top right. Follow the prompts to create an account. Save your addresses and payment methods for easy ordering in the future. 

Interested in becoming a retail account? Check out our retailer page to get started.

If your item is out of stock, we will ship it as soon as it comes into our warehouse. In case of a more-than-90-day-delay, we will automatically cancel that item order.

We’d love to send you an online catalog. Please email us at [email protected] and we’ll send that right over!

For payment on our website we accept MasterCard, Visa, American Express and Discover Cards. For retail accounts, we accept MasterCard, Visa, American Express, Discover, company checks or wire transfer.

Your security and privacy are our priority. We encrypt your credit card information so it cannot be compromised. Any web communications are encrypted using 128-bit encryption with HTTPS/SSL at the transport level to avoid hacking.

Yes, you can join our 3000+ retailers, go to our become a retailer page and fill out the form. 

Would you like to see a print or electronic flip catalog or PDF, go here to request a wholesale catalog.